Boutique,
cost-effective
support
andsolutions
foryourbusiness
❶ WhatWeDoBest
Where Customer Connections Turn Into Business Wins
Our services are designed to slot right into your operations, so we become a seamless extension of your team. We give your customers exceptional service, your sales a boost, and your brand a reputation for professionalism and care.
Handle product and service questions with precision and warmth.
Provide real-time order tracking and delivery updates.
Troubleshoot technical issues quickly and clearly.
Offer multi-channel support: phone, email, and live chat.
❷ PickUpThePhone
(Inbound Services)
Professional, Friendly, and Always On-Brand
We’re the voice on the other end that leaves your customers thinking, “Wow, that was easy.” Whether they’re calling to check an order or troubleshoot a product, we make sure they hang up satisfied.
Respond To Sales And Service Enquiries Promptly
Manage Complaint Resolution And Escalation Tactfully
Craft Professional, On-brand Replies
Every Time
Reduce Response Times To Meet Or Exceed Service Targets
InboxZero ❸
(Email Answering)
Fast, Accurate, And Brand-consistent Replies
An Overflowing Inbox Can Be A Sales Killer. We Keep Yours Organised And Responsive, Ensuring Every Email Is Answered Quickly, Professionally, And In Your Brand’s Tone.
❹MakeTheFirstMove
(Outbound Services)
Proactive Engagement That Drives Results
We don’t wait for opportunities to come knocking - we go out and get them.Our outbound services are designed to keep you top-of-mind and ahead of your competition.
Follow up with leads to close more deals faster.
Conduct customer satisfaction surveys to gather feedback.
Run upsell and cross-sell campaigns to grow revenue.
Send renewal reminders and reactivation calls to retain customers.
❺ ClickToClose
(Online Sales Management)
Seamless Transactions from Start to Finish
From browsing to buying, we make sure every online interaction feels smooth, safe, and simple.
Process website and e-commerce orders quickly.
Answer pre-purchase product questions to guide decisions.
Recover abandoned carts with targeted follow-ups.
Coordinate with fulfilment teams for accurate deliveries.
Clean&Mean ❻
(Database Cleaning)
Accurate, Organised, and Marketing-Ready Data
A messy database means wasted time and missed opportunities. We keep yours fresh, clean, and ready to fuel your marketing campaigns.
Respond To Sales And Service Enquiries Promptly
Manage Complaint Resolution And Escalation Tactfully
Craft Professional, On-brand Replies Every Time
Reduce Response Times To Meet Or Exceed Service Targets
❼ Keep‘Em
ComingBack
(Client Retention)
Loyalty That Pays Off
It’s not just about making the sale - it’s about making the next one. We help you turn satisfied customers into loyal advocates.
Manage loyalty and rewards programmes that customers love.
Send personalised follow-ups after purchases to build rapport.
Run win-back campaigns to re-engage lapsed customers.
Maintain regular, value-packed contact to strengthen relationships.
❽ LockItIn
(Appointment Making)
Scheduling That Saves You Time
Empty slots in your calendar? Not anymore. We fill your schedule with high-quality opportunities and keep things running like clockwork.
Book sales meetings, demos, and consultations with qualified leads.
Send confirmations and reminders to keep attendance high.
Manage your calendar so you never miss a beat.
Reduce no-shows with friendly, timely follow-ups.
WhyWe’reYour ❾
BestBet
Built for Real Businesses. Powered by Service Excellence.
We’re not a faceless call centre - we’re your partner, your brand ambassador, and your competitive advantage.
Boutique approach – customised solutions, not cookie-cutter templates.
Cost efficiency – premium results without premium costs.
Scalable solutions – adjust as your business grows
Expert team – trained in sales, service, and customer engagement
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❷ PickUpThePhone
(Inbound Services)
Professional, Friendly, and Always On-Brand
We’re the voice on the other end that leaves your customers thinking, “Wow, that was easy.” Whether they’re calling to check an order or troubleshoot a product, we make sure they hang up satisfied.
Handle product and service questions with precision and warmth.
Provide real-time order tracking and delivery updates.
Troubleshoot technical issues quickly and clearly.
Offer multi-channel support: phone, email, and live chat.
❶ WhatWeDoBest
Where Customer Connections Turn Into Business Wins
Our services are designed to slot right into your operations, so we become a seamless extension of your team. We give your customers exceptional service, your sales a boost, and your brand a reputation for professionalism and care.
WhoWeAre
WhoWeAre
Every conversation with a customer is an opportunity - to solve a problem, to make them smile, to keep them coming back.
At OutsourciaGlobal, we turn those moments into business wins by blending human warmth, expert training, and proven processes. We don’t just “do the job” - we become your brand voice, your relationship builder, and your secret weapon for growth. Our boutique approach means we mould our services around you - your tone, your priorities, your customers.
WhoWeAre
OutsourciaGlobal
Boutique Customer Support & Sales Solutions for Growing Businesses
We’re your behind-the-scenes powerhouse, delivering cost-effective, boutique contact centre services that free you from the daily grind of customer communications. Whether it’s answering inbound calls, managing sales follow-ups, handling online orders, cleaning up your database, scheduling appointments, or making sure customers keep coming back - we’ve got it covered. You focus on the big picture. We’ll handle the details.
WhoWeAre
Every conversation with a customer is an opportunity - to solve a problem, to make them smile, to keep them coming back.
At OutsourciaGlobal, we turn those moments into business wins by blending human warmth, expert training, and proven processes. We don’t just “do the job” - we become your brand voice, your relationship builder, and your secret weapon for growth. Our boutique approach means we mould our services around you - your tone, your priorities, your customers.
❷ PickUpThePhone
(Inbound Services)
Professional, Friendly, and Always
On-Brand
We’re the voice on the other end that leaves your customers thinking, “Wow, that was easy.” Whether they’re calling to check an order or troubleshoot a product, we make sure they hang up satisfied.
Handle product and service questions with precision and warmth.
Provide real-time order tracking and delivery updates.
Troubleshoot technical issues quickly and clearly.
Offer multi-channel support: phone, email, and live chat.
❶ WhatWeDoBest
Where Customer Connections Turn Into Business Wins
Our services are designed to slot right into your operations, so we become a seamless extension of your team. We give your customers exceptional service, your sales a boost, and your brand a reputation for professionalism and care.
❼ Keep‘Em
ComingBack
(Client Retention)
Loyalty That Pays Off
It’s not just about making the sale - it’s about making the next one. We help you turn satisfied customers into loyal advocates.
Manage loyalty and rewards programmes that customers love.
Send personalised follow-ups after purchases to build rapport.
Run win-back campaigns to re-engage lapsed customers.
Maintain regular, value-packed contact to strengthen relationships.
(Outbound Services)
Proactive Engagement That Drives Results
We don’t wait for opportunities to come knocking - we go out and get them. Our outbound services are designed to keep you top-of-mind and ahead of your competition.
Follow up with leads to close more deals faster.
Conduct customer satisfaction surveys to gather feedback.
Run upsell and cross-sell campaigns to grow revenue.
Send renewal reminders and reactivation calls to retain customers.
❹MakeTheFirstMove
(Email Answering)
Fast, Accurate, And Brand-consistent Replies
An Overflowing Inbox Can Be A Sales Killer. We Keep Yours Organised And Responsive, Ensuring Every Email Is Answered Quickly, Professionally, And In Your Brand’s Tone.
InboxZero ❸
❺ ClickToClose
(Online Sales Management)
Seamless Transactions from Start to Finish
From browsing to buying, we make sure every online interaction feels smooth, safe, and simple.
Process website and e-commerce orders quickly.
Answer pre-purchase product questions to guide decisions.
Recover abandoned carts with targeted follow-ups.
Coordinate with fulfilment teams for accurate deliveries.
Clean&Mean ❻
(Database Cleaning)
Accurate, Organised, and Marketing-Ready Data
A messy database means wasted time and missed opportunities. We keep yours fresh, clean, and ready to fuel your marketing campaigns.
Respond To Sales And Service Enquiries Promptly
Manage Complaint Resolution And Escalation Tactfully
Craft Professional, On-brand Replies Every Time
Reduce Response Times To Meet Or Exceed Service Targets
❽ LockItIn
(Appointment Making)
Scheduling That Saves You Time
Empty slots in your calendar? Not anymore. We fill your schedule with high-quality opportunities and keep things running like clockwork.
Book sales meetings, demos, and consultations with qualified leads.
Send confirmations and reminders to keep attendance high.
Manage your calendar so you never miss a beat.
Reduce no-shows with friendly, timely follow-ups.
WhyWe’reYour ❾
BestBet
Built for Real Businesses. Powered by Service Excellence.
We’re not a faceless call centre - we’re your partner, your brand ambassador, and your competitive advantage.
Boutique approach – customised solutions, not cookie-cutter templates.
Cost efficiency – premium results without premium costs.
Boutique approach – customised solutions, not cookie-cutter templates.
Cost efficiency – premium results without premium costs.
HowWeRoll
Discover - We learn your goals, processes, and brand voice so we can serve customers exactly the way you would.
Design - We create a tailored outsourcing plan that’s as unique as your business.
Deploy - We integrate seamlessly into your systems, becoming part of your team from day one.
Deliver & Improve - We measure performance, refine strategies, and keep getting better.
Simple, Efficient, and All About Results
LevelUpYour
BusinessinSeconds
Complete our short form by clicking on "LevelUpNow" or scan the QR Code; and start delivering next-level customer experiences - quick, easy, and effortless.
All it takes is a few seconds to complete our short online form - no mountains of paperwork, no drawn-out processes. Once we have your details, our team will be in touch to tailor a solution that fits your business perfectly. In just a few simple steps, you’ll be on your way to better customer service, stronger sales, and improved client retention.
Complete our short form by clicking on "LevelUpNow"; and start delivering next-level customer experiences - quick, easy, and effortless.
All it takes is a few seconds to complete our short online form - no mountains of paperwork, no drawn-out processes. Once we have your details, our team will be in touch to tailor a solution that fits your business perfectly. In just a few simple steps, you’ll be on your way to better customer service, stronger sales, and improved client retention.
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Trusted by growing service-driven businesses worldwide
We partner with companies across multiple industries to deliver reliable customer support, back-office operations, and business process outsourcing that helps them scale efficiently.
Who they are:
ValueServ provides multifunctional business services including call centre support, marketing, app design and business growth solutions that help companies better engage their customers.
What OutsourciaGlobal does for them:
OutsourciaGlobal enhances ValueServ’s client support by managing customer engagement and operational tasks, helping them maintain fast, professional responses and smooth service delivery across channels.
ValueServ
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Who they are:
E-Will is a South African service making it easier for individuals and families to draft and manage their last will and testament online. They simplify estate planning and provide expert guidance throughout the process.
What OutsourciaGlobal does for them:
OutsourciaGlobal provides customer service support, helping E-Will answer enquiries, walk clients through the will-creation process, and deliver a consistent, supportive experience for users.
E-Will
Who they are:
Mobility Drive offers members access to courtesy vehicles while their cars are being serviced or repaired. Through partnerships like Europcar, they give drivers dependable transport options when they need it most.
What OutsourciaGlobal does for them:
OutsourciaGlobal manages member communication and support requests, assisting with bookings, updates, and questions to ensure a smooth, dependable mobility experience.
Mobility Drive
Who they are:
ApplianceServ delivers professional appliance repair services across residential and commercial customers, connecting clients with trusted technicians for prompt, quality fixes.
What OutsourciaGlobal does for them:
OutsourciaGlobal handles customer support and appointment coordination, ensuring client inquiries and scheduling run efficiently while ApplianceServ focuses on delivering excellent technical service.
ApplianceServ
OutsourciaGlobal provides client verification and onboarding support services for UK solicitors handling PCP (Personal Contract Purchase) and HP car finance claims.
Our role is to support the early stage of the claims process, ensuring that client information is accurately verified and that the appointed solicitor can assess each case efficiently and without delay.
We act as an administrative support partner, helping to streamline the initial client journey before a solicitor reviews the claim.
What Our PCP Support Services Include
-
Initial client contact and identity verification.
-
Clearly explaining the claims process in simple, easy-to-understand terms
-
Assisting clients with completing the solicitor’s permission and consent form.
-
Ensuring required information is correctly captured and securely passed to the solicitor.
PCP Claims Support Services
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Frequently asked questions
+2739-001-1716
sales@outsourciaglobal.com
www.outsourciaglobal.com
Proudly designed by ValueServ
© 2025 by OutsouciaGlobal.
❿YourVirtualRight Hand
(Virtual Assistant Services)
Smart Support, Whenever You Need It
We handle the everyday tasks that eat up your time, so you can focus on growth and strategy.
Manage calendars, schedules, and reminders.
Handle travel bookings and reservations.
Prepare reports, presentations, and data entry.
Conduct online research and competitor tracking.
Take care of admin tasks with accuracy and discretion.
(Virtual Assistant Services)
Smart Support, Whenever You Need It
We handle the everyday tasks that eat up your time, so you can focus on growth and strategy.
Manage calendars, schedules, and reminders.
Handle travel bookings and reservations.
Prepare reports, presentations, and data entry.
Conduct online research and competitor tracking.
Take care of admin tasks with accuracy and discretion.
❿ YourVirtual
RightHand
(Virtual Assistant Services)
Smart Support, Whenever You Need It
We handle the everyday tasks that eat up your time, so you can focus on growth and strategy.
Manage calendars, schedules, and reminders.
Handle travel bookings and reservations.
Prepare reports, presentations, and data entry.
Conduct online research and competitor tracking.
Take care of admin tasks with accuracy and discretion.