Privacy Policy

Last Updated: [22/08/2025]

OutsourciaGlobal ("we," "our," "us") is committed to protecting the privacy of our clients, their customers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Information We Collect
We may collect the following types of information:

• Personal details such as name, email address, phone number, and company information when you complete our forms or engage our services.

• Service-related data that clients provide to enable us to deliver customer support, sales, or database services.

• Technical information such as IP address, browser type, device details, and cookies when you visit our website.

​

2. How We Use Your Information
We use your information to:

• Provide and improve our services.

• Communicate with you regarding enquiries, proposals, or support requests.

• Process service requests such as sales follow-ups, customer retention campaigns, or appointment scheduling.

• Ensure compliance with contractual and legal obligations.

​

3. Data Sharing & Third Parties

• We do not sell or rent your personal information.

• Data may be shared with trusted service providers or partners who assist us in delivering our services (e.g., CRM, cloud hosting, or communications platforms).

• We may disclose information if required by law or to protect our legal rights.

​

4. Data Security
We implement appropriate security measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure.

5. Data Retention
We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights
Depending on your jurisdiction (e.g., GDPR, POPIA), you may have the right to:

• Access, correct, or delete your personal information.

• Object to or restrict processing.

• Request data portability.

• Withdraw consent at any time.

Requests can be submitted via sales@outsourciaglobal.com.

7. International Data Transfers
If data is transferred outside your country, we ensure it is protected by appropriate safeguards in line with data protection laws.

8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date.

9. Contact Us
For privacy-related questions, please contact us:
📞 039-001-1716
📧 sales@outsourciaglobal.com

Cookie & Cache Policy
Last Updated: [22/08/2025]
OutsourciaGlobal uses cookies and caching technologies to improve your browsing experience, analyse traffic, and personalise content.

1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, enhance website performance, and provide analytics.

2. Types of Cookies We Use

• Essential Cookies – Required for website functionality (e.g., form submissions).

• Performance Cookies – Help us understand how visitors use our site to improve user experience.

• Functionality Cookies – Remember user preferences and settings.

• Marketing Cookies – May be used to deliver relevant ads and track campaign performance.

​

3. Cache Usage
We use browser caching and server caching to speed up load times and improve performance. Cached data is temporary and does not store personal details.

4. Managing Cookies & Cache

• You can control or disable cookies through your browser settings.

• Clearing your browser cache will remove stored temporary files but may affect site performance.

• Note: Some essential cookies are required for our site to function correctly.

​

5. Third-Party Tools
We may use third-party tools (such as analytics or CRM integrations) that set cookies or use cached data. These providers are subject to their own privacy policies.

6. Consent
By using our website, you consent to the use of cookies and caching as outlined in this policy.